Automatic Climate - Heating and Air Conditioning in Richmond, VA since 1983

Testimonials

"I've been working with a local HVAC company for years but, over time, have noticed a decline in both their customer service and job quality. After my air conditioner failed, I called Automatic Climate. Within hours, based on my schedule, they had an experienced, courteous and informed technician out to my home to repair the unit and inspect my system for any other potential problems. He walked me through the results of his inspection and gave me a range of affordable options. Hours later, here I am writing a testimonial because customer service is so rare these days, let alone excellent care, that it deserves to be commended."

– Mrs. Mears
Richmond, VA

"The two main installers on the job, and the install supervisor, were exceptional. Larry was the first person, outside of yourself that we met and I think that he did a very professional job of the pre-inspection. And, of course, he stopped several times while the job was in progress to see how it was going. He also found a low profile exhaust termination device which I liked since running the exhaust up the existing stack was not a viable option.

Chris and Rene worked under less than ideal conditions in the attic and under the house. They were quite neat, cleaned up daily and did a great job with the installation. Chris was very patient with me when I had questions about something. He and Rene did a good job with the install of the vent termination. Again, thanks for everything."

– Fred Bower
Richmond, VA

"Your company has serviced my HVAC units for over 25 years. Over the weekend I experienced a problem with the unit and contacted your office for service. Keith Sabo was dispatched to my home on April 29, 2009, to service the unit. I am sending this email to commend him for his excellent service and his customer focus. From the onset he assured me he would resolve the problem I was having with the unit. He worked diligently, deliberately and patiently until he was able to resolve an intermittent problem with the unit. I was quite impressed that the problem neither overwhelmed nor frustrated him. He is quite an oddity as today's technicians typically regard themselves "as doing you a favor" rather than providing a service. I commend you for having the foresight to include Keith Sabo as a team member. Please let him know I am grateful for his service and for his attentiveness to my problem."

– William Ferguson Jr.
Richmond, VA

"I have always been impressed by the courteous, polite and knowledgeable technicians that come twice a year to check on my heating and air conditioning units."

– J Colgan,
Richmond, VA

"We put a new HP in mid January. The numbers don't lie! You saved me significant dollars. Best Regards."

– Jim Cobb,
Richmond, VA

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